The necessity of a maintenance contract

  • Stable operation of the facility

    We provide reliability to facility users by regularly inspecting the system and ensuring safe operation.

  • Extension of facility lifespan

    With regular inspections and adjustments, we proactively eliminate facility defects and extend its lifespan through proper operation.

  • High cost-effectiveness

    We prevent unexpected breakdowns in advance, reducing unnecessary costs and saving facility replacement costs by extending the lifespan.

Contractual activities

  • Regular inspection

    To adequately utilize the facility's capabilities, thorough inspections and checks are conducted, ensuring the consistent maintenance of optimal operating conditions.

  • Emergency response

    In case of any issues during regular inspections or sudden facility malfunctions, a professional repair team will respond immediately to provide inspection and repair support.

  • Repair & parts replacement

    General repairs and the replacement of consumable parts due to issues from normal operation are performed, either free of charge or for a fee.

Regular Inspection Process

STEP 01 Machinery Inspection
STEP 02 Regular Inspection
STEP 03 Lubrication
STEP 04 Operational Performance
Inspections by Step
Machinery Inspection - Tightening of various bolts - Tension state inspection
- Wear condition inspection - Clearance condition inspection
- Rotation condition inspection - Drive system inspection
Regular Inspection - Insulation inspection - Sensor inspection
- MC contact wear inspection - Cable inspection
- Inverter adjustment - Error situation inspection
Lubrication - Drive system lubrication - Reducer oil inspection
- Bearing lubrication - Interference area lubrication
- Rotating parts lubrication
Operational Performance - Interference inspection during movement - Inspection of amenities
- Vehicle entry and exit inspection - Noise condition inspection
- Control panel operation inspection

Repair & Parts Replacement Process

STEP 01 Inspection and Response
STEP 02 Cause Identification
STEP 03 Work Execution
STEP 04 Test Run
Inspections by Step
Inspection and Response - Early detection during regular inspections - Contact after-sales service center
Cause Identification - Technician reception - Machine check
Inspection and Response - Carrying out repairs and replacements as per the schedule agreed upon with the client - Report on the reasons for the necessity of repair or replacement of the items
Inspection and Response - Testing of repaired and replaced items - Full machine test run

Emergency response process

STEP 01 Error Reception
STEP 02 Issue Verification
STEP 03 On-site Restoration
STEP 04 Cause Analysis
Inspections by Step
Error Reception - Contact after-sales service center - Notification to the after-sales service technician
Issue Verification - Technician reception - Notifying estimated arrival time after contacting the site
- Verifying current status (emergency response call)
On-site Restoration - Identifying the shortest route and arriving in the shortest time - Prioritizing the release of vehicles after repairing the malfunction
- Explaining the details of the malfunction
Cause Analysis - Identify the cause of the malfunction - Taking measures to prevent recurrence

After-Sales Service
Centers Nationwide

After-Sales Service Partners Nationwide
Total: 37 Locations
  • 21Locations
    Seoul/Incheon
  • 2Locations
    Central Region
  • 3Locations
    Gangwon
  • 7Locations
    Gyeongsang
  • 2Locations
    Honam
  • 2Locations
    Jeju

Smart Maintenance
System

  • LSC
  • LSC
  • LSC
  • LSC
  • LSC

Q&A

  • Maintenance estimates and new inquiries

    KWAK, Gil-tae, Assistant General Manager (Mobile) : 010-5470-0686

  • Machine repair and parts estimates

    NA, Haeng-sik, Team Leader (Mobile) : 010-5149-6167